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A 10% GST applies with all Australian orders and all prices listed on our website are inclusive of GST.
Please note that all internet orders are not confirmed until an official Lace Flower invoice is provided by phone or email. This is your confirmation of stock availability and freight charges. |
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| Australian Orders: We use either courier or Australia Post. |
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1. CREDIT CARDS - VISA AND MASTERCARD.
2. CHEQUES - PAYABLE TO BORAA INTERNATIONAL AND POST TO:
Shop 125, Level 1 Myer Centre Rundle Mall Adelaide, SA 5000 Tel: 08-8410-6995
3. DIRECT DEPOSIT
BANK : Commonwealth Bank
ACCOUNT NAME : Boraa international
BSB NO. : 065-145
ACCOUNT NO. : 1033 7242
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 LACE FLOWER will only accept goods for return if they are faulty or not in accordance with the purchasers order.
Should the purchaser wish to return any goods for either of the above reasons, they should contact LACE FLOWER within 7 days of receiving the consignment.
Approval must be given by LACE FLOWER if the goods are to be returned past 14 days from the date of the invoice
Wherever possible returned goods are to be returned in their original state packaged together to ensure no further damage.
LACE FLOWER will not pay for return freight costs if this is not discussed and agreed to before returning goods.
Goods returned which are not fit for resale will not be accepted for credit. |
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You are authorized as a registered customer in order to order via the website. To create an account: go to the first catalogue page and go to Login on the right hand side of the page. Enter your email address and password. Under New Customer click the Continue button. You complete the online application form.Click Continue at the bottom of the page; you will then reach a screen with the heading Your Account Has Been Created; press Continue.
Please make a note of the email address and password you used to register as you will need these to log in.
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| Register as a customer (see above). Log in to your account by clicking the link log yourself in under returning customer. Enter exactly the same email address and password that you used when registering (the computer is case sensitive) and click Sign In. You will be welcomed and your personal account will open. Alternatively, you can log in by entering your email address and password under Login Here on the right hand side of the page. |
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If you forget your password you can request, via the site, to be sent a new one.
Do this by clicking on the link Forgot Password
You will be asked to enter your email address. The computer will send you a new password via email.
To change the password - click on "My Account'' and then click ''Change my password". Enter your old password,
confirm, and enter the new password. |
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An order is made by collecting items in your shopping cart and then checking out. You may wish to begin by looking through new items, or you may wish to see, for example, only necklaces or bracelets, or perhaps only those items which are primarily blue, or pink. On the other hand you might know exactly which items you want to (re)order. (See below for how to search for items on the website).
Once you have decided you want to order an item, simply click on the Buy It Now button beside the picture. (If you wish to see an enlarged picture, click on the Larger View button. Either the Buy It Now or Add To Cart button will place one of this item in your order (you can see a summary of what is in My Orders under the heading My Account on the left hand side of the page). You will then be able to see your complete order, including the total amount spent (inclusive of GST).
Simply type the number you wish to order in the Quantity box against each item. It is also possible to remove any item from My Order at this stage.
When your order is complete, click Order. You will be taken to a page requesting your shipping address. There is also the opportunity here to add any
notes or comments relating to the order.
Click Confirm and you will then be asked to specify the payment method you will be using (credit card or cheque/money order), If you are paying by credit card, you will be asked to provide your credit card details. Click Confirm again and this will display all details of your order, including amount spent plus GST. Click Confirm Order and your order will be sent to LACE FLOWER for processing.
Don’t forget to log out of your account when you have finished rather than simply closing the screen click Log Off on in the Login Here box
on the side of the screen. |
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| Yes. Click on My Account at the top of the page. This will show a list of your previous orders. Click on any of these to display details of the order. |
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| Yes, you can click on the link new products in the News section. Also the pictures displayed on the first page are the newest items
(including recently re-stocked items). |
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| The website is updated every day, but stock changes may occur in hours. Therefore we cannot absolutely guarantee the availability of
every item shown. |
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| Yes, you can log out and log back in to your account and the items placed in your shopping cart will still be there. However, be aware that if you wait too long before submitting the order, the items ordered earlier may then be out of stock. |
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